The Orlando guarantees every hotel reservation booked through www.theorlando.com will be the best public rate available, anywhere.
If you find a rate on another website or through your travel agent, for the same room type, and the same dates we will match that lower rate, and even reward you for bringing it to our attention!
To claim our Best Rate Guarantee, please do the following within 24 hours:
1. Book your new reservation through www.theorlando.com.
2. Contact the Hotel using the Best Rate Guarantee Claim Form.
3. Upon verification by the Hotel, The Orlando will honor the rate found elsewhere, and reward you by giving you a free upgrade for your entire stay!
Terms & Conditions:
1. One reservation must be made through www.theorlando.com.
2. Negotiated rates not publicly available or discounted rates offered only to group members, including but not limited to AAA, AARP, or Government, do not apply.
3. Rates found on another website or through your travel agent must be available to the public, for the same dates, room type, and rate restrictions.
4. The Hotel reserves the right to modify public rates at any time. Claims submitted based on this criteria will not be honored.